Scrub! Residential Cleaning has been serving the Center City Philadelphia area for the past 10 years. We’ve cleaned a lot of houses, and we just keep getting better and better! We’re excited about our growth and expansion and humbled by all of the word-of-mouth referrals and positive reviews that we’ve received over the years.
So many reasons…. First and foremost, we carry full liability insurance. All of our Cleaning Specialists are w-2 employees, not independent contractors. We take care of all federal, state and local taxes. Most importantly, we cover Workman’s Compensation insurance for all of our cleaners, for their peace of mind and yours.
Our Cleaning Specialists are top notch. They each go through a rigorous hiring process that includes a phone screen, in-person interview, national and state criminal background checks, reference checks and a 90-day probationary period.
Our communication is outstanding. You will see that the second you fill out our online quote form. You will get an immediate response letting you know that we’ve received your info and will get back to you as soon as possible. We’ll send your quote. We’re always available by email to answer questions and provide information. We send out email reminders on the Sunday before your cleaning. And, if requested we can even text you 30 minutes before we arrive!
We’re also fully accountable. After each cleaning, you will receive a one-click, one-question survey. We want to know what you love and what you didn’t love. Something’s not right? We’ll send our Cleaning Specialist back the next business day to make it right. Your happiness is our ultimate goal.
To avoid cross-contamination we ask that our clients provide a vacuum. We bring everything else that we need to clean your home: all chemicals, including an EPA-approved disinfectant and freshly laundered cleaning towels. We also provide personal protective equipment (PPE), including masks, gloves and shoes covers. We want it to be as convenient as possible for you. We’ve got that covered.
Our rates vary based on the size of the house (number of bedrooms/bathrooms, square footaqe) and the frequency of the cleanings (weekly, every-2-weeks, every-4-weeks, one time). We are happy to email you a quote if you fill out our online quote form or if you’d prefer to speak with us, please call the office 215-821-9484 during our regular business hours and we can provide an over-the-phone quote.
To avoid cross-contamination we ask that our clients provide a vacuum. We bring everything else that we need to clean your home including: Our general purpose cleaner is H2O2 Orange Cleaner by Envirox. We use 2 dilutions of it; one stronger, one more diluted. Envirox is an environmentally-friendly green-certified product that can be used anywhere water can be used. It has a slight citrus scent from an essential oil. We also use either Envirox or Murphy Squirt and Mop Floor Cleaner for floors. We use Unitex Protection Stainless Steel Cleaner and Polish for stainless appliances, and Barkeepers Friend Cleanser for stainless steel sinks and inside toilets. For dusting, we use Murphy Multi Use Wood Cleaner Spray. For oven cleaning, we use Easy-Off Fume Free Oven Cleaner. On occasion, we will use an odor neutralizer like Febreze. We don’t supply bleach, if your home requires bleach in the bathroom(s), we ask that you leave out a spray bottle of Tilex. If you have a product that you love and would prefer us to use, we are happy to do that also. Just let us know!
We work as solo Cleaning Specialists. When you sign up for recurring weekly or every-2-week recurring service, you will be assigned a Cleaning Specialists. We will try our best to have the same specialist clean your house on each visit. We can not guarantee this, but we’ll do our best to make this happen. All of our Cleaning Specialists are trained using the same techniques and using the same products.
Most of our recurring clients give us codes to keyless entry systems or lockboxes. If you live in a building with a concierge, we can pick up the key at the front desk.
Tips are always appreciated, never required. If you are pleased with the service and want to express your happiness with a tip, the Cleaning Specialists will be very happy. You can expect the same high level of service either way.
Scrub! Residential Cleaning carries full Liability Insurance thru Grange Mutual Casualty Company. All of our Cleaning Specialists are also covered under our workman’s compensation insurance by Amtrust.
For your protection and the protection of our Cleaning Specialists, we pay Unemployment Insurance and Workers Comp Insurance for all of our employees. Additionally, we file and pay all State, Federal and City taxes. All of our Cleaning Specialists are officially employees of Scrub! Residential Cleaning.
Our most popular services are Weekly, every-2-week, or every-4-week Cleanings. We also do One-Time Cleanings and Move-In/Move-Out Cleanings. If you live in a condo and are interested in just having the common areas cleaned (hallways, foyers), we can do that too! We also clean small Offices.
Our lives are busy and unpredictable; sometimes things pop up. We fully understand this. If you have to skip a cleaning we ask that you let us know 48 hours in advance (or 2 business days ahead) of your scheduled cleaning. This way we can fill your spot and it won’t be a financial hardship on our employees. We will always do our best to reschedule your cleaning for a time that is convenient for you. (With less than 48 hours notice, we do charge a $70 cancellation fee; same day cancellations are charged the full rate)
Tired of cleaning your house, condo or apartment? We happily clean homes in Center City Philadelphia. (Now serving Northeast Philly, Elkins Park, & Huntingdon Valley!)
